Venus de Fido at 73600 Alessandro Drive, Palm Desert, CA 92260

Contacts

Address:
73600 Alessandro Drive, Palm Desert, CA 92260
Get directions

Phone number:
+1 760-834-7070

Website:
venusdefido.com

Categories:
Establishment   Food   Health   Cafe   Hair care   Beauty salon   Gym   Spa  

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Reviews

• Elise M.
  ★ ★ ☆ ☆ ☆
  Me and my mom had appointments for eyelash extensions with Esmeralda at 11:00. We arrived at 10:30 so we could stop by the cafe and grab a coffee. The nice lady at the front kept trying to get a hold of Esmeralda and I'm not sure what was happening there but she didn't come out until 11:20. At this point we weren't upset but then she got upset with me because I had eyelash extensions on already and I didn't let her know when I made the appointment, which I apologized for, I didn't know that it would be such a big deal. But then she was going on and on about how now it was going to take longer for my appointment and how I should have let her know. So I apologized again. However then she had to complain about how the spa doesn't provide her with any of her stuff for the eyelashes and how she has to bring her own kit from home and she didn't bring her eyelash remover that day. What kind of professional eyelash technician doesn't have remover in their kit? What if she accidentally gets glue somewhere it's not supposed to be? Now I know she is just making up excuses. So we tell her not to worry about it and we left and I was luckily able to go to another place and get my eyelashes removed in under 10 minutes. We were both disappointed and will never come back because of how rude and unprofessional Esmeralda was. I am giving them 2 stars because the front desk ladies were nice and so was the cafe guy.

Photos

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